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Privacy Policy

FIESTA CRAFTS WEB SITE PRIVACY STATEMENT (Updated 11/11/09)

WELCOME!

Fiesta Crafts respects the privacy rights of its online visitors and is committed to providing you with a secure online environment. We have adopted an Online Privacy Policy ("Privacy Policy") that guides how we collect, store and use the information you provide us online.

You can expect to be notified of:

Exactly what personal information may be collected;

The consequences, if any, resulting from your refusal to provide personal information;

Who, if anyone, is collecting your personal information;

How this information may be used, including, with whom, if anyone, it might be shared;

Whether a company uses cookies or tracks IP Addresses to collect information;

What choices you have with regard to the use of your personal information;

How a company ensures data security, quality, and integrity;

How you can access and, if necessary, change the personal information a company collects and maintains;

Where and how to ask questions or file complaints; and,

Whether and how information is collected from Children under 13.

If you have any questions, complaints, or comments regarding our privacy statement or policies, please contact the Privacy Policy Administrator at webmaster@fiestacrafts.co.uk

What information does Fiesta Crafts collect?

In order to give you the most exciting Internet experience possible, Fiesta Crafts may request and/or collect information from you on a voluntary basis when you: purchase items online; participate in contests, events or promotions; register to our newsletter and/or send questions or comments via e-mail to Fiesta Crafts customer support. The requested information may include personal information such as your name, e-mail address, telephone number, and home address.

If you are under the age of 13, you will need your parent or guardian's consent before you can provide any personal information to us for purposes of registration and other online activities.

Note to Children

If you are ever unsure about anything you are seeing on this site, ask your parent or guardian for help. See Note to Parents below for more information.

• Online Store

Visitors purchasing goods and services through us will need to provide a valid credit card numbers and expiration date, All bank or bankcard details are securely processed by Paypal and are not forwarded to Fiesta Crafts. Fiesta Crafts can only access from Paypal information necessary to complete the transaction eg name, mailing address, phone number and e-mail address.

• Promotions

For other Fiesta Crafts promotions, we may request your name and home address in order to send you products or information by regular mail.

• E-mail

By allowing you to send e-mail to us, we are not attempting to collect any personal information about you. We will only use personal information (such as name, mailing address and e-mail address) contained in your e-mail to respond to your specific inquiry or comments in the e-mail. Although we may retain your e-mail for a period of time, we will not use any personal information contained in your e-mail for any purpose other than responding to your specific inquiry or comments.

Who is collecting my information and how will it be used?

Fiesta Crafts collects the personal information you provide on our sites. We may use the information you submit to our Web sites to send you advertising or promotional materials, including information about new products, contests, features and enhancements, special offers and other events of interest. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the products and services we provide you and can better meet your needs.

With whom does Fiesta Crafts share my personal information?

From time to time, Fiesta Crafts may employ and share its customers' personal information with entities who use it solely to provide support for the internal operations of the Fiesta Crafts website (e.g., online product fulfillment, online registration and email services, or technical support). These entities will not use your personal information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.

We may disclose personal information in the good faith belief that we are required to do so by law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability.

Fiesta Crafts does not sell, rent, or otherwise disclose personal information collected from and about its users (including children under 13) to third parties. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Fiesta Crafts' customer information may be transferred to Fiesta Crafts' successor or assign, if permitted by and done in accordance with applicable law.

Opt-out

If you do not want Fiesta Crafts to send you e-mail or regular mail about our products and/or services, you can opt-out at the time of registration or at the time of information collection. If you are receiving e-mails or regular mail and at a later date you choose to opt-out and have your name removed from Fiesta Crafts’ e-mailing list, you can do so by using the link included with a Fiesta Crafts e-mail or by sending an e-mail to unsubscribe@fiestacrafts.co.uk

Safeguarding your personal information

Fiesta Crafts will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will take appropriate steps to ensure the security and integrity of any information you provide to us. Any information provided to us is housed in a secure datacentre, which can only be accessed via Secure ID by Fiesta Crafts personnel. Your data may be processed outside of the EU.

Review, update and removal of personal information

If you have registered with our site, you may at any time review and/or update the contact information we have for you or inform us that you want us to remove your information from our database by contacting us at webmaster@fiestacrafts.co.uk Please be sure to include in your message the name of the site at which you registered and the e-mail address you used to register so that we can verify your request.

Questions and Complaints

Any questions or complaints about Fiesta Crafts or this privacy statement can be addressed by contacting us at webmaster@fiestacrafts.co.uk.

We reserve the right to change this statement at any time, so visit this page from time to time to check for changes. If we make a material change to this Privacy Policy, we will notify you by posting the change on our site or in this Privacy Policy and, if necessary, give you additional choices regarding such change. For additional information about our Web site, please see our Terms and Conditions of Use.

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